We are seeking a high-energy, service-oriented professional to serve as the face of a leading Chicago-based consulting firm and a key driver of office operations. This multifaceted role requires a smart, self-motivated problem solver who can seamlessly pivot between executive support, complex project management, and office technology implementation. The ideal candidate takes immense pride in their work, possesses impeccable communication and proofreading skills, and excels in a fast-paced environment where managing shifting priorities with a positive, professional “can-do” attitude is essential for success.

Responsibilities

Office Management & Operations

• Manage reception, greet guests, handle security access, and oversee incoming/outgoing mail/deliveries.
• Maintain a professional office environment; manage vendors, place work orders, and monitor office supply inventory.
• Disseminate internal announcements and manage the dictation/transcription workflow for client meetings.

Administrative & Executive Support

• Provide direct support to the EVP and backup support to the CEO, handling confidential matters, calendar management, and travel arrangements.
• Lead firm-wide projects, assist with employee onboarding/offboarding, and prepare materials for staff and board meetings.
• Process expense reports, organize bills for payment, and resolve invoicing discrepancies.

Technology & Database Management

• Serve as the point of contact for office hardware (Avaya phones, Konica copiers, Olympus recorders) and software (Zoom, DFE Database).
• Assist with rolling out new technology, creating process documentation, and troubleshooting user issues.
• Manage client project entries and maintain accurate conversation history within the firm’s database.

Marketing & Special Projects

• Collaborate with the VP of Communications on advertisements and mass email campaigns via MailChimp.
• Coordinate internal corporate events and external social gatherings.
• Manage the logistics for the Annual Board Weight Study, including data research, mailing list management (2,600+ recipients), and progress tracking.

Ideal Experience

• College degree with 3+ years in a corporate office environment.
• Advanced MS Office (90%+ test scores), Adobe Acrobat, and database navigation.
• Minimum 65+ wpm.
• Proven ability to organize processes, communicate updates, and pivot quickly between shifting priorities.
• Exceptional written and oral skills with a high aptitude for proofreading and editing.
• Self-motivated, high-integrity professional who requires minimal supervision and takes pride in being the “face of the firm.”
• A smart, service-oriented problem solver with a “bias for action.”
• Friendly, energetic, and engaging; excels in fast-paced settings.
• Punctual and dependable with a commitment to high-quality, timely work.

#117978

Up to $60,000 salary per year (based on experience)