The mission of our client’s organization is to design unique and meaningful experiences for people, primarily through the lens of hospitality. Central to this mission is nurturing the organization’s diverse community of creative talent. As the HR Generalist, you will manage all people-related matters within the company. Your responsibilities will include ensuring new team members have a positive induction, developing professional growth plans, addressing team concerns, and analyzing themes from exit interviews. Additionally, you will oversee vital operational employment processes such as payroll, benefits administration, and performance evaluations. Fluency in Spanish is essential for this role, as you will collaborate closely with team members across the organization in Spanish-speaking regions.

Responsibilities

• Work with company leadership to refine compensation philosophy, compensation bands, and benchmarking as well as administer merit-based increases.
• Lead and develop the talent team; promote professional growth; set objectives for the team and guide them through the process.
• Act as the first point of contact for all employees with people-related concerns. Be a confidential and welcoming resource and develop strong relationships, providing sound guidance and helping to navigate the concerns as needed.
• Oversee the performance management process and guide leaders on their employee reviews and evaluations.
• Identify employee development needs on both individual and organizational levels, provide recommendations, and drive implementation.
• Work closely with the design team and leadership, driving an effective hiring strategy and system to ensure a sustainable talent pipeline that meets the ever-changing market and company needs.
• Overseeing onboarding, offboarding, terminations, and employee leave, ensuring all systems supporting such processes are operating at a high level.
• Manage company payroll.
• Manage the benefit programs and benefits education, including health benefits, and general training.
• Collaborate on special projects as needed.

Ideal Experience

• 5+ years of experience. Experience in start-ups or a creative industry with a self-directed culture is ideal.
• Knowledge of employee relations, learning and development, talent performance management, organizational development, talent acquisition, and employee engagement is required.
• Experience building, leading, and developing teams or organizational design
• High EQ with the ability to build strong relationships and collaborate cross-functionally.
• Demonstrated strong skills in collaboration, co-creation, and communication in a cross-functional team culture.
• Ability to demonstrate a high degree of diplomacy, judgment, and discretion while handling challenging conversations.
• Exceptionally organized, attentive to detail, and able to prioritize.
• Experience and interest in working in a creative environment.
• Excellent written and verbal communication skills in both internal and external capacities.
• Must be fluent in English and Spanish.

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