Program Associate

Our client is a Nationwide Non-profit seeking a Program Associate to support the Director of Housing and the Housing Compliance Team. We are seeking a highly organized and proactive individual to provide administrative and project management support to the client’s team. The ideal candidate will be comfortable handling resident communications, maintaining documentation and supplies, and supporting various operational and compliance processes. This is a long-term temporary project and a tremendous opportunity to work for an organization providing hope and guidance for millions of people.

Responsibilities

• Provide project management support on special projects, including scheduling, filing, and general office tasks
• Assist with project management efforts on various internal projects
• Field incoming calls and direct inquiries appropriately
• Receive, document, and follow up on resident complaints, ensuring they reach the appropriate person.
• Maintain a detailed log of resident issues and resolutions
• Monitor and manage inventory of office supplies and reorder as necessary
• Maintain accurate and up-to-date documentation for office and housing operations
• Manage the housing compliance tracker and ensure all data is current.
• Draft, distribute, and maintain documentation related to Housing Corporations.
• Partner with Communications to maintain up-to-date Fact Sheets, Advertisements, Housing webpage, and any other outward-facing material.​
• Preserve the integrity of paper and electronic departmental files by maintaining up-to-date and accurate files in a secure location.​
• Manage/oversee the portfolio task list and Housing policies, procedures, and forms.​
• Provide back-up coverage as needed.

Ideal Experience

• Associate’s or Bachelor’s Degree preferred.
• Strong organizational and communication skills.
• Ability to multitask and manage time effectively.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience in an administrative or project support role preferred.
• Experience with housing compliance or property management a plus.

#117819

Up to $23 per hour